New: turn any paper form into an online form

Finish the chart
before the patient
leaves.

OutSmart is a complete EMR for booking, scheduling, charting, billing and telehealth. Then it keeps going, into the clinical work most systems leave you to do somewhere else.

Book a demo See how charting works

Built in Canada · Your data stays in Canada

app.outsmartemr.com
Screenshot
Chart note with the plan inside it
One open chart entry showing the subjective, objective, assessment and the treatment plan together in the same note.

Everything you would expect, already here.

You should not have to trade the basics to get the good parts. The whole front desk runs in OutSmart.

See the full feature list
  • Scheduling and calendar
  • Online booking
  • Charting and templates
  • Telehealth
  • Billing and invoicing
  • Insurance billing
  • Card payments
  • Patient portal
  • Prescriptions
  • Faxing
  • Dispensary and inventory
  • Documents and storage
  • Reporting and statistics
  • Waitlist
  • Recall and reminders
  • Multi-location and multi-practitioner
The difference

Ten things we do better.

Every one of these is something clinics told us they were doing somewhere else, in another tab, or on paper, before they moved.

1 / 10
01

Your treatment plan lives in the note

Not a second document with the same date stamped on it. Write the plan where you wrote the assessment, and read it back the same way at the next visit.

Screenshot
Chart note with the plan section open
The plan section inside the same note as the assessment, clearly one document.
02

A booking page that looks like your clinic

Your colours, your photos, your services grouped the way you group them, your team and your locations. It looks like somewhere people want to go, not like a hospital intranet.

Screenshot
Online booking page, full width
The public booking page at desktop width with a clinic hero image, logo and service categories showing.
03

Describe the form. We build it

No library to browse. Say what the form is for, how thorough it should be, roughly how many questions and anything you always ask. You get a working form, and you can edit every word of it.

Screenshot
AI form creator, prompt and result
The description box on one side and the generated form on the other.
04

Your patients do not need an account

Send a link, or scan the form's QR code onto a tablet and hand it over at the desk. No portal to join, no password to set, and no email address needed for the walk-in who does not have one.

Screenshot
In-clinic QR code and the form on a tablet
The QR code on the staff screen beside the same form open on a tablet. This one shot tells the whole story.
05

Already have the paper form? Upload it

Drop in the PDF you have used for years. OutSmart reads it and builds the online version, question for question, in the same wording and the same order.

Screenshot
PDF to form conversion
The original PDF beside the converted online form so the match is obvious.
06

One portal for the patient, not one per clinic

Their account covers their whole family and every clinic they see that runs OutSmart. Rebook, fill in forms, upload documents, and read the treatment plan, which appears on its own the moment you finish writing it.

Screenshot
Patient portal home
The portal showing appointments, forms and documents, ideally with more than one family member on the account.
07

Your labs, read and graphed

Upload the lab PDF. OutSmart pulls out every value, writes a clinical interpretation, and plots each result against every one that came before it.

Screenshot
Lab AI interpretation and trend graph
The interpretation panel with a measurement graph showing several results over time.
08

Osmolarity and cost, as you build the bag

Add each ingredient and the numbers keep up with you. Running osmolarity, cost per bag, and your own substance library with concentrations and suppliers. Save it as a protocol and reuse it.

Screenshot
IV protocol builder
Ingredient rows with the osmolarity subtotal and the cost column both visible. This is the shot that stops the scroll.
09

Your team talks inside the chart

Staff chat is built in. No separate app to buy, and no switching windows to ask the front desk a question about the patient in front of you.

Screenshot
Staff chat panel
The chat panel open next to a chart, with a short conversation between two staff members.
10

Urgent means a phone rings

Ask the assistant first and most questions are answered on the spot. When it is genuinely urgent, mark it urgent and it rings a real phone. You get a call back in minutes, not a place in a queue.

Screenshot
Support request with urgency options
The support panel showing the three urgency levels and the callback number field.
Charting

The chart does the clinical work, not just the record keeping.

Most systems give you a text box and wish you luck. OutSmart gives you the structure for the treatment you actually deliver, so the note comes out finished.

  • The treatment plan is part of the note, not a second document with the same date on it
  • Smart templates, smart lists and protocols fill in what you write every time
  • IV therapy with running osmolarity and cost per bag as you build it
  • Injection templates, acupuncture charting and your own protocols
  • Measurements tracked and graphed across every visit
  • Templates written and tested by us, not submitted by strangers
See how charting works
app.outsmartemr.com
Screenshot
Smart template or protocol being applied
A template dropped into a note, with the fields filling in. Show the protocol picker if it fits in frame.
Online booking

A booking page people actually want to book on.

For a lot of your patients the booking page is the clinic. It is the first thing they see and the only part of your software they will ever use. It should look like somewhere worth going.

  • Your colours, your logo, your photos and your own web address
  • Services grouped into the categories you use, in the order you choose
  • Your team and your locations, with photos and bios
  • Ask up to five questions at booking, so you know what you are walking into
  • Take a deposit, take full payment, or just keep a card on file
  • Newsletter opt in and a waitlist for when you are full
  • Say patient, client, guest or member. It is your clinic's language
See the booking page
app.outsmartemr.com
Screenshot
Online booking page, full width
The public booking page at desktop width, with hero image, logo and service categories. Use a good looking demo clinic.
Patient portal

One portal for the patient. Not one per clinic.

Your patients get a single account that covers their whole family and every clinic they see that runs OutSmart, and it does the whole job rather than only showing appointments.

  • One account across every OutSmart clinic they visit
  • Their children and family members on the same login
  • Rebook an appointment without calling reception
  • Fill in intake forms and upload their own documents
  • Read their treatment plan, with nothing for you to send or share
See the patient portal
app.outsmartemr.com
Screenshot
Patient portal home
Appointments, forms and documents in one view. Show more than one family member on the account if you can.
Intake forms

Forms your patients can actually fill in.

Intake should not start with a password reset. Send a link, hand over a tablet, or hold up a QR code at the front desk. Whatever they fill in lands straight in the chart.

  • No patient account, no portal to join, no password to remember
  • Scan the form's QR code onto a tablet and hand it over at the desk
  • A half-finished form picks up where they left off, in clinic or at home
  • Upload the paper form you already use and get the online version back
  • Or describe the form you want and we build it, question by question
  • Answers arrive in the chart as data you can report on later
See how intake forms work
app.outsmartemr.com
Screenshot
PDF to form conversion
The original paper PDF beside the finished online form so the match is obvious.
Lab AI

Your labs, read for you.

Upload the report and OutSmart does the tedious part. Every value pulled out, a clinical interpretation written, and each result plotted against every one that came before.

  • Works on lab PDFs and on scans and photos of paper reports
  • Values, units, reference ranges and abnormal flags all extracted
  • A written interpretation of what stands out and what to consider next
  • Results graphed over time, so progression is visible at a glance
  • You review everything before it goes in the chart
See how Lab AI works
app.outsmartemr.com
Screenshot
Lab AI interpretation and trend graph
The interpretation panel with a measurement graph beside it showing several results over time.
Support

You will never
sit on hold.

Most support starts with a queue. Ours starts with an answer. Three ways in, and you pick which one fits what just happened.

We are a small team, and that is the point. The person who picks up is the person who can fix it. Not someone who takes a message for someone else to read on Monday.

Urgent call backs run 6am to 11pm Eastern, seven days a week, weekends included. Outside those hours we pick it up first thing.

Right now

Ask the assistant

It knows the whole product guide and answers on the spot, at any hour. Most questions end here.

Today

Send us a message

Not urgent? Send it from inside OutSmart and get a reply the same working day. No hold music, no ticket number to quote back to us.

In minutes

Ask for a call back

Stuck with a patient in the room? Mark it urgent, leave your number, and it rings a real phone straight away. We call you back in minutes.

Screenshot
Support request with urgency options
The in-app support panel showing the three urgency levels and the call back number field.
What we build next

We build for you.

Ask a bigger company for a feature and it joins a list with four thousand votes on it. Ask us and it goes to the person who writes the code.

Large clinics get more than that. Custom reports, custom features and analysis built around how your clinic actually runs.

Tell us what you need
In build

Your own online store

Patients order their supplements and products from your clinic online, with your inventory and your pricing behind it. Refills without a phone call.

In build

A workspace for your team

Tasks and staff chat in one place, so a message about a patient can become a job someone owns, without leaving the chart.

Pricing

Three plans. One conversation.

What you pay depends on how many practitioners you have and what you actually use, so we would rather talk it through than print a number that does not fit your clinic.

Community

For solo practitioners getting started.

Contact for pricing
  • Charting and scheduling
  • Online booking
  • Patient portal
  • Intake forms

Basic

For growing practices that need the whole front desk.

Contact for pricing
  • Everything in Community
  • Billing, invoicing and payments
  • Insurance billing
  • Telehealth
  • Documents and faxing
  • Financial reporting
Most popular

Pro

The full clinical system, with AI on top.

Contact for pricing
  • Everything in Basic
  • Dispensary and inventory
  • IV therapy and injection protocols
  • Lab AI and referral letter AI
  • AI form creator
  • Staff chat and custom reports

See it on your own clinic's workflow.

Half an hour, no slides. Bring the thing your current system makes hard and we will show you how it works here.

Book a demo See everything it does