Online booking

For most of your patients, the booking page is the clinic.

It is the first thing they see, often the only part of your software they will ever touch, and it is doing the job a shop window does. It should not look like an internal hospital system.

app.outsmartemr.com
Screenshot
Online booking page, full width
The public booking page at desktop width. Hero image, logo, clinic card, service categories. Pick your best looking demo clinic, this is the shot that carries the page.
Your brand

It looks like your clinic, not like ours.

Your logo, your photos, your colours and your own web address. Patients arrive somewhere that feels like the place they are about to visit, which is the entire point of a booking page.

  • Your own booking web address, not a link with our name in it
  • Hero image, logo, and your clinic details laid out properly
  • Your team with photos, credentials and bios
  • Every location with its own contact details
  • Links out to your social accounts
  • Reads well on a phone, which is where most bookings actually happen
See yours in a demo
app.outsmartemr.com
Screenshot
Booking page on a phone
The same booking page on a phone, showing how it reflows. Sits beside the desktop shot above.
Your services

Organised the way you talk about them.

Long unsorted service lists are where bookings go to die. Group your services into your own categories, order them the way you want them read, and write the descriptions in your own words.

  • Create your own categories and drag services into them
  • Order categories and services exactly as you want them seen
  • Rewrite any service description for the booking page without touching your schedule
  • Show or hide individual services, practitioners or locations
  • Different setups for the clinic page and for an individual practitioner
Book a demo
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Screenshot
Service categories with drag and drop
The category editor mid drag, or a booking page showing several clearly grouped categories.
Marketing

Find out which ads actually turn into appointments.

Most clinic booking pages are a dead end for anyone spending money on advertising. A visitor disappears into the booking system and the ad platform never learns whether they booked. Yours reports back.

  • Google Analytics, Google Tag Manager, Meta, TikTok, LinkedIn, Pinterest, X, Snapchat and Microsoft
  • The full funnel tracked, from landing on the page to viewing a service to starting a booking
  • Payment steps and new account creation tracked as conversion events
  • Set a conversion value per service, so a first consultation is not counted the same as a follow up
  • A test mode that logs events to the console so you can check it before it goes live
Book a demo
app.outsmartemr.com
Screenshot
Marketing and analytics settings
The marketing settings panel showing the platform toggles. Blank out or invent any tracking IDs.

The rest of what it does

All of it configurable from the booking page itself, by you, without asking us.

Questions at booking

Ask up to five questions before an appointment is confirmed, so the practitioner knows what they are walking into and the answers arrive with the booking.

Deposits and payments

Take a deposit, take payment in full, or simply keep a card on file. Pick whichever fits the service and the no show risk.

Waitlist

When you are full, patients join a waitlist instead of leaving. When something opens up, the match is made for you.

Newsletter opt in

Let patients subscribe while they book, with your own wording, instead of running a separate sign up somewhere else.

Your own vocabulary

Patient, client, guest or member. The whole page uses the word your practice uses, because not every clinic is a medical clinic.

Booking rules

Cancellation policies, limits on how many appointments someone can book in a period, and control over who can book what.

Room and resource aware

Availability accounts for the rooms and resources a service actually needs, so a booking that cannot physically happen is never offered.

Prefilled links

Send a link that opens on a specific service or time, so an email or an ad drops someone exactly where you meant.

Booking managers

Let a colleague or an admin manage a practitioner's booking page without handing over their whole account.

See it on your own clinic's workflow.

Half an hour, no slides. Bring the thing your current system makes hard and we will show you how it works here.