Almost every patient portal is really a clinic portal with the patient standing outside it. Sign up here, sign up again there, and keep track of which password belongs to which waiting room.
A patient signs up once. That same account works at every clinic they see that runs OutSmart, and it carries their children and family members with it, so a parent manages the household from one place.
Finish writing the visit and the treatment plan is there for the patient to read. No exporting, no attaching, no remembering to share it afterwards, and no phone call three days later asking what they were supposed to be doing.
Book the next appointment, or cancel one, without ringing the clinic during the ten minutes your front desk is at lunch.
Upcoming and past appointments across every OutSmart clinic they attend, in one list.
Any form the clinic has sent, completed at home instead of in your waiting room on a clipboard.
Send in the lab result, the imaging report or the letter from another practitioner before the appointment, not during it.
Published on its own as soon as the visit is written up. Nothing for you to remember to do.
Update contact details and profile information themselves, so your records stay right without your staff retyping anything.
A portal only helps if patients actually use it, and adoption dies at the sign-up step. Every extra account is another password to lose and another reason to phone the clinic instead.
When the account is the patient's rather than the clinic's, the second clinic they visit costs them nothing to join. The portal is already theirs. That is the difference between a portal your patients live in and one your front desk spends its mornings resetting.
Half an hour, no slides. Bring the thing your current system makes hard and we will show you how it works here.